Posted by: APS Tracker ✅

Thank you for providing the details of your complaint. We will contact the seller and the reported shipping company to obtain their explanation and supporting documentation. Both parties will be given an opportunity to provide information regarding the transaction before any determination is made.

At this stage, we are not making a finding against either party. Our objective is to establish what was agreed upon at the time of purchase, where the package is currently located, what shipping charges were authorized, and whether the additional payment request is legitimate.