Purchase a new engine for my 2006 Mercedes sprinter. It was suppose to be delivered to my mechanic within a week but it never arrived. Then we get a call from customer service saying driver got sick and delivery delayed. But still no delivery of the engine after another week and then when try to call them. There is no answer, so could not reach anyone at the business, but I was charged on my credit card and stuck with payment due to bank for merchandise I didn't receive.