Auto Part
Scam Tracker

Type of Scam: Vehicle Sold in Misrepresented Condition

Approved Complaint

Reported By: Rowan Mabry

Company: $ell your auto fast

Amount: $9500

Purchase Date: 05 Apr 2026


Complaint Details

I am submitting a formal complaint regarding a vehicle I recently purchased from a dealership, which I believe involved misrepresentation and the sale of an unsafe vehicle. On 5/2/26 at approximately 1:00 p.m., I arrived at the dealership with a specific make and model in mind. Although that vehicle was not available, a salesperson, Muhammad Ali, showed me alternative options. I clearly stated that I was looking for a slightly older vehicle with low mileage and no mechanical issues. He presented three vehicles: a Chevy Equinox, an Audi, and a Volkswagen Tiguan. He represented all three as being in good condition. During the review: The Equinox was disclosed to require a rebuild, which I declined. The Audi was disclosed to have been in an accident, which I also declined. The Tiguan was repeatedly described as having no accidents, no issues, and being well maintained. During the test drive of the Tiguan, I noted a tire pressure warning light and a loud squeaking noise when turning. I was told the tire issue was minor (low air) and the noise only required lubrication. I initially declined to purchase the vehicle; however, the salesperson and manager asked what would be required to proceed. I stated the following conditions: Tires properly inflated and warning light resolved Squeaking noise confirmed as minor and addressed Rust on hood and gas tank repaired Price reduction These conditions were agreed to, and I have documentation reflecting the rust repair agreement. Based on these representations, I proceeded with the purchase. I drove the vehicle home and did not operate it again until 5/4/26, when I drove approximately 20 miles to work. During that drive, multiple warning indicators appeared, including: Check engine light Exterior lighting warning Tire pressure warning (again) I contacted the dealership and was advised to take the vehicle to an auto parts store for basic fixes and diagnostics. I was not comfortable with this recommendation and instead took the vehicle to a trusted mechanic at Goodyear on 5/5/26. At approximately 10:30 a.m. upon arrival, the vehicle completely shut down and would not restart. Mechanics immediately identified multiple serious issues, including an oil leak and improperly installed components. A preliminary inspection estimate exceeded $4,500 in repairs, and I was advised the vehicle may not be worth repairing. I contacted the dealership while at the repair facility. The dealership dismissed the findings, claimed the mechanic was exaggerating, and ultimately refused to take any responsibility, stating the vehicle was sold “as is.” They further suggested minimal fixes that contradicted the mechanic's assessment. I have had the vehicle for less than three days and driven it only once prior to the breakdown. It is not reasonable or plausible that these extensive issues developed after purchase. Based on the representations made at the time of sale, I believe I was misled regarding the condition and safety of the vehicle. I am requesting a formal investigation into this matter and assistance in determining appropriate resolution, as this vehicle appears to have been sold in an unsafe and misrepresented condition. I can provide supporting documentation, including purchase paperwork and repair estimates, upon request.

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